Start free with up to 25 units. Upgrade when you need staff tools, smart home integrations, or portfolio management.
Starter
Free forever
Up to 25 units
Professional
Billed monthly
Up to 200 units, 3 properties
Everything in Starter, plus:
Enterprise
Billed monthly
Unlimited units & properties
Everything in Professional, plus:
AI Concierge Plus$3/unit/month
AI that handles requests autonomously, learns your building's procedures, and provides after-hours coverage. Available as an add-on to any paid plan.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Tenant Portal | |||
| Staff Portal | |||
| Admin Portal | |||
| Owner Portal | |||
| Provider Portal | |||
| AI Concierge | 50/mo | ||
| Unlimited AI | |||
| Smart Home | |||
| Valet | |||
| Payments | |||
| Custom Branding | |||
| SSO | |||
| API Access | |||
| Dedicated Support |
The Math
A 200-unit luxury building typically spends $3,500 – $7,300/month across 5 separate vendors for maintenance coordination, visitor management, valet logistics, payment processing, and resident communication.
Concierge Professional replaces all of them for $2,400/month.
The Starter plan is completely free for buildings with up to 25 units. You get the full tenant portal, maintenance workflows, visitor management, and 50 AI Concierge messages per month. No credit card required, no time limit.
Yes. You can upgrade or downgrade at any time. When you upgrade, the new rate takes effect immediately and you're credited for any unused time on your current plan. Downgrades take effect at the end of your current billing cycle.
We'll let you know when you're approaching your plan's unit cap. You can upgrade to the next tier at any time. We never cut off access to existing residents — you simply won't be able to add new units until you upgrade.
No. All plans are month-to-month. Enterprise customers can opt for annual billing at a discount, but there's no lock-in. Cancel anytime and your data remains accessible for 90 days.
Our team handles the full migration at no additional cost. We import resident data, unit configurations, and historical records from your existing systems. Most buildings are fully operational within 48 hours.
AI Concierge Plus ($3/unit/month add-on) unlocks autonomous request handling — the AI can execute actions like scheduling valet, creating maintenance tickets, and booking amenities without staff intervention. It also learns your building's specific procedures and provides after-hours coverage.
Set up in minutes. No credit card required for Starter. Free trial on all paid plans.